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Navigating for help in the IT world can be very confusing, especially looking for a computer repair Santa Cruz. Finding the right “fit” to help you should not be difficult but we are littered with personalities that may be passionate about what they do but do you TRUST them with your data? We respect YOUR data and you will not find another company that achieves our level of maintaining your privacy, not to mention our care to ensure your data is safe.

We pride ourselves with our integrity, knowledge and over two decades of business experience. We use proven protocols which allow quick, efficient and satisfying results when caring for your service needs. Let’s face it, there are no two exactly the same but there are proven ways to determine what failed, how it failed and how to rectify any situation. The Santa Cruz area has love our repair services for over fourteen years.

Want timely service? Well, we pride ourselves with our first in first out policy and in many cases can turn a job around the very same day, if we get it early enough on that day. Our hours are Monday through Friday from 10am to 6pm, closed weekends and major holidays. Even when our offices are closed we do monitor our emails and voicemails in case there is an emergency and if we have the resources available to you when we are officially closed, do not be surprised with a return telephone call to assess your situation. We have also offered support contracts with clients to ensure 24/7 support.

Our scope of work is not simply limited to a home computer user either. We have handled business accounts with over 30 locations, dealing with networks, servers, telephone systems and even security systems, especially in the Santa Cruz area. There is no fear with Point of Sale solutions. In fact, this is the epicenter of our business, servicing the needs of small businesses streamlining technology to work with the productivity of the business.

We can come to you, remotely connect to you if you have an internet connection and our doors are open for you to come in on your schedule to discuss solutions. We have plenty of parking, a safe and clean environment and close to some really cool shopping located very close to our building.

Whether it is resurrecting data from an assumed dead drive or you simply want to get that computer in tip top shape to make you super productive, we are dedicated to save you money and get you to a non stressful workflow.

Almost 20 years of independent servicing has developed work protocols that have been proven to take an unproductive computer and morph it into a lean mean work machine, even better than it was when you purchased it. We go from A to Z without skipping or jumping any letters along the way. Our experience over the years has taken us to a point where what used to take a week, in many cases, is completed the same day, without compromising the quality of our work.

Did we say warranty? Yes! We warranty all services rendered. In this industry that is unheard of but we have and will continue to warranty all of our services. Within 30 days of a job completion we have an open door policy for you to bring the job back to us to verify the solution. The important thing for the customer to remember is COMMUNICATION.